Shift Supervisor Trainee

CVS Health; West Lafayette (IN); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Affordable medical plan options

401(k) with company matching

Employee stock purchase plan

Paid time off

Tuition assistance

Job summary

A leading health solutions company in West Lafayette, Indiana, is seeking a Shift Supervisor Trainee for an entry-level supervisory position. The role focuses on training in basic operations and management skills while providing opportunities for advancement. Candidates must have strong deductive reasoning and communication skills, and be flexible to work various shifts. The position offers a typical pay range of $16.00 – $23.00 per hour along with great benefits, making it an excellent opportunity for growth within the retail health sector.

Qualifications

• Deductive reasoning ability and analytical skills are crucial.
• Advanced communication skills are required.
• Flexible scheduling including early mornings, evenings, and weekends.

Responsibilities

• Supervise store crew through assignment and direction.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School Diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate.

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee completes basic operations and management skills training, and learns about key aspects of the business and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, and to work overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or equivalent (Preferred but not required).

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

Typical pay range: $16.00 – $23.00 per hour. The actual base salary will depend on experience, education, geography, and other factors.

Great Benefits For Great People

• Affordable medical plan options, 401(k) plan with company matching, and employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

We anticipate the application window for this opening will close on: 03/01/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.