Shift Supervisor Trainee

CVS Health; Jericho (NY); On-site; USD 25,485 - 37,884; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

Job summary

A leading health company is seeking a Shift Supervisor Trainee in Jericho, NY. This entry-level position involves training for a higher supervisory role while managing store operations and providing exceptional customer service. Successful candidates will gain valuable skills in store management and customer relations. The role offers flexible scheduling and competitive pay rates. Ideal for those starting their career in retail, with opportunities for advancement.

Qualifications

• Ability to work flexible hours including mornings, nights, and weekends.
• Strong communication skills for customer interactions.
• Analytical and reasoning skills for problem-solving.

Responsibilities

• Manage store operations and supervise crew activities.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Flexible schedule availability

Education

High school diploma or equivalent

Job description

Shift Supervisor Trainee – CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and the CVS/pharmacy culture.

Upon successful completion, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Manage store operations and work effectively with store management and crews.
• Supervise the store’s crew through assignment, direction, and follow‑up of all activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture (greeting, offering help, and thanking).
• Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, and to work overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Employment Details

• Anticipated weekly hours: 25
• Time type: Part time
• Pay range: $18.50 – $27.50 per hour

Benefits

• Affordable medical plan options, 401(k) plan with matching, and employee stock purchase plan.
• No‑cost wellness programs, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions including paid time off, flexible schedules, family leave, dependent care resources, colleague assistance, tuition assistance, retiree medical access, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.