Shift Supervisor Trainee

CVS Health; Independence (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level role prepares you for future supervisory positions, providing essential training in operations and management. You will learn to drive store performance and customer loyalty while working in a supportive environment. With flexible scheduling and a commitment to fostering a workplace where every colleague feels valued, this role offers a unique opportunity to grow within a leading health solutions company. If you are passionate about customer service and ready to take the next step in your career, this position is for you!

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Experience in retail is preferred.
• High School Diploma or Equivalent is preferred but not required.

Responsibilities

• Manage store crew by assigning and directing activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning, analytical skills, and computer skills.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.
• Manage store crew by assigning, directing, and following up on activities.
• Communicate effectively with store management and staff.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture (greet, offer help, thank customers).
• Handle customer relations issues per company policy, ensuring a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

• Experience in retail (preferred).
• High School Diploma or Equivalent (preferred but not required).

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/20/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.