Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Maplewood (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position emphasizes customer service and management skills, ensuring smooth store operations and building customer loyalty. Successful trainees can advance to higher-level positions.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Counseling

Financial coaching

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store's crew by assigning, directing, and following up on all activities.
• Assist customers with questions, problems, and complaints.
• Maintain customer/patient confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues according to company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $26.00 per hour, depending on experience, education, geography, and other factors.

Benefits

Includes medical plans, 401(k), employee stock purchase plan, wellness programs, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/05/2025.

Qualified applicants with arrest or conviction records will be considered according to law.