Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Erie (Erie County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn the ropes of store management while providing exceptional customer service. As a trainee, you'll develop essential skills and prepare for future supervisory roles, ensuring a seamless shopping experience for customers. With a commitment to fostering a diverse and inclusive workplace, this company offers flexible hours and a supportive environment. If you're passionate about retail and eager to grow your career, this is the perfect opportunity for you.

Benefits

Affordable medical plans

401(k) with match

Employee stock purchase plan

No-cost wellness programs

Counseling services

Financial coaching

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility to work various hours including weekends and overnights.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with inquiries and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads staff, ensures store operations run smoothly, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range is $16.00 - $23.00 per hour. Actual salary depends on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Great benefits for great people

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with match, and employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Benefits addressing diverse needs, such as paid time off, flexible schedules, family leave, dependent care, tuition assistance, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/06/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.