Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Glen Allen (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee, an entry-level position designed to prepare employees for higher supervisory roles. This role involves supervising store crew activities, fostering customer loyalty, and ensuring smooth store operations. Successful trainees may advance to Operations Supervisor or Shift Supervisor positions, contributing to the overall performance and service excellence of the store.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew activities by assigning, directing, and following up.
• Assist customers with questions, issues, and complaints.
• Communicate effectively with management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain experience in management, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership positions support the CVS Store Management team in driving store execution and performance, while fostering customer loyalty through excellent service. In the absence of a manager on site, the Operations or Shift Supervisor leads store staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew activities by assigning, directing, and following up.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, issues, and complaints.
   • Promote CVS’s customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues according to company policy to ensure a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

The application window closes on 08/11/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.