Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Newtown Township (Bucks County); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for higher-level supervisory roles. This entry-level position focuses on developing management skills, enhancing customer loyalty, and ensuring smooth store operations. The role involves supervising staff and providing excellent customer service while working flexible hours.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication skills and flexibility to work varied hours.
• Deductive reasoning and analytical skills are essential.

Responsibilities

• Supervise store team activities and assist customers.
• Lead store staff in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer literacy

Strong communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management by driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management

• Collaborate effectively with store management and staff
• Supervise store team activities, assign tasks, and follow up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, issues, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations in accordance with company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Required Qualifications

• Deductive reasoning, analytical skills, and computer literacy
• Strong communication skills
• Flexibility to work early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Time type: Part-time
• Pay range: $16.00 - $24.00 per hour, depending on experience and other factors

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 08/15/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.