Shift Supervisor Trainee

CVS Health Corporation; Alabama; On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store operations, ensuring excellent customer service, and completing training for future leadership responsibilities. Ideal candidates will have strong communication skills and the ability to work flexible hours.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness and support programs

Flexible work schedules

Paid time off

Family leave

Qualifications

• Ability to work a flexible schedule, including early mornings, overnights, weekends.
• Experience in retail preferred.

Responsibilities

• Supervise store crew and manage store operations.
• Assist customers with questions and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Communication

Education

High School diploma or equivalent

Job description

time left to apply End Date: August 12, 2025 (30+ days left to apply)

job requisition id R0591797

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Required Qualifications:

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications:

• Experience in retail

Education:

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 - $23.00 per hour

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits include:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness and support programs
• Flexible work schedules, paid time off, family leave, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/12/2025

Qualified applicants with arrest or conviction records will be considered per law.

About us

Our work experience reflects our culture, values, sustainability efforts, recognition, and most importantly, our people—self-disciplined, hardworking, curious, trustworthy, humble, and collaborative, making us the #1 Top Workplace in the area.