Shift Supervisor - Tillary Street

Bowery Residents' Committee; New York (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid sick time starting day one

403(b) retirement plan with employer 


Tuition assistance and career growth

Staff wellbeing

Job summary

BOWERY RESIDENTS' COMMITTEE in New York is seeking a Shift Supervisor to lead frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

This full-time role requires supervising a team, coordinating daily activities, and responding to incidents to keep residents safe. The position offers growth opportunities within a mission-driven nonprofit.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Experience in homeless shelters or similar settings preferred.
• At least one year of supervisory or lead experience preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise frontline staff and oversee shelter operations.
• Ensure safety, security, and fire safety compliance.
• Maintain documentation and records.
• Respond to incidents and provide guidance to staff.

Skills

Team leadership

Computer literacy

Documentation skills

Education

High School Diploma or GED

Bachelor’s degree

Job description

Make a Difference Every Shift

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

Shift Supervisor

Full-Time | 37.5 hrs/week

Make a Difference Every Shift

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

What You’ll Do

• Supervise Community Technicians and operations support staff
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
• Ensure staff follow all agency policies, procedures, and documentation standards
• Review and maintain accurate records, reports, and clinical notes
• Respond to incidents and provide guidance to staff as needed
• Participate in weekly program and leadership meetings
• Provide emergency First Aid/CPR assistance when required
• Perform related duties as assigned

Schedule

• Full-time, 37.5 hours per week
• Programs operate 24/7; various morning, evening, and overnight schedules available

Who We’re Looking For

• High School Diploma or GED required
• Bachelor’s degree preferred
• Experience working in homeless shelters or similar settings preferred
• At least one year of supervisory or lead experience preferred
• Knowledge of addiction and recovery processes
• Strong computer literacy and documentation skills
• First Aid and Fire Safety certifications required (or willingness to obtain)
• CPR certification required (or willingness to obtain)

What We Offer

• Health insurance and paid sick time start day one
• 3+ weeks paid vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and career advancement opportunities
• Work with a mission-driven team committed to staff wellbeing