Shift Supervisor - Inwood Shelter

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Paid sick time start day one

3+ weeks paid vacation

12 holidays

403(b) retirement plan

Tuition assistance and career growth

Job summary

BRC - Bowery Residents' Committee, Inc. seeks a Shift Supervisor in New York to lead frontline staff, oversee shelter operations, and ensure safety, policies, and documentation standards are followed.

You will supervise Community Technicians, maintain daily operations, respond to incidents, participate in leadership meetings, and provide First Aid/CPR when needed. Shift: evenings, 37.5 hours weekly; benefits include health insurance, retirement plan, and paid time off.

Qualifications

• High School Diploma or GED required.
• Experience in homeless shelters or similar settings preferred.
• At least one year of supervisory or lead experience preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise Community Technicians and operations support staff.
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance.
• Ensure staff follow all agency policies, procedures, and documentation standards.
• Review and maintain accurate records, reports, and clinical notes.
• Respond to incidents and provide guidance to staff as needed.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR assistance when required.
• Perform related duties as assigned.

Skills

Leadership

Supervisory experience

Documentation skills

Computer literacy

Education

High School Diploma or GED

First Aid certification

Fire Safety certification

CPR certification

Job description

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

What You’ll Do

• Supervise Community Technicians and operations support staff
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
• Ensure staff follow all agency policies, procedures, and documentation standards
• Review and maintain accurate records, reports, and clinical notes
• Respond to incidents and provide guidance to staff as needed
• Participate in weekly program and leadership meetings
• Provide emergency First Aid/CPR assistance when required
• Perform related duties as assigned

Schedule

• Full-time, 37.5 hours per week
• Programs operate 24/7; various morning, evening, and overnight schedules available

Who We’re Looking For

• High School Diploma or GED required
• Experience working in homeless shelters or similar settings preferred
• At least one year of supervisory or lead experience preferred
• Knowledge of addiction and recovery processes
• Strong computer literacy and documentation skills
• First Aid and Fire Safety certifications required (or willingness to obtain)
• CPR certification required (or willingness to obtain)

What We Offer

• Health insurance and paid sick time start day one
• 3+ weeks paid vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and career advancement opportunities
• Work with a mission-driven team committed to staff wellbeing

Pay Rate

$28.29

Schedule

Tuesday-Saturday 4pm-12:30am

Experience Level

Managerial

Shift

Evening

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