Shift Supervisor - Jack Ryan Residence

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan (403b)

Tuition assistance

Career advancement

Job summary

BRC - Bowery Residents' Committee, Inc. is seeking a Shift Supervisor to lead frontline staff, manage shelter operations, and ensure adherence to policies and safety procedures. You will oversee daily operations, document accurately, and respond to incidents while guiding staff across shifts.

The role requires supervisory experience, comfort with data entry, and First Aid/CPR readiness. The organization emphasizes safety, program integrity, and staff wellbeing.

Qualifications

• High School Diploma or GED required.
• Experience in homeless shelters or similar settings preferred.
• At least 1 year of supervisory or lead experience preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Oversee frontline staff and operations support staff.
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance.
• Ensure staff follow agency policies, procedures, and documentation standards.
• Review and maintain accurate records, reports, and clinical notes.
• Respond to incidents and provide guidance to staff as needed.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR assistance when required.
• Perform related duties as assigned.

Skills

First Aid

CPR

Fire Safety

Computer Literacy

Education

High School Diploma or GED

First Aid Certification

CPR Certification

Fire Safety Certification

Job description

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

What You’ll Do

• Supervise Community Technicians and operations support staff
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
• Ensure staff follow all agency policies, procedures, and documentation standards
• Review and maintain accurate records, reports, and clinical notes
• Respond to incidents and provide guidance to staff as needed
• Participate in weekly program and leadership meetings
• Provide emergency First Aid/CPR assistance when required
• Perform related duties as assigned

Schedule

• Full-time, 37.5 hours per week
• Programs operate 24/7; various morning, evening, and overnight schedules available

Who We’re Looking For

• High School Diploma or GED required
• Experience working in homeless shelters or similar settings preferred
• At least one year of supervisory or lead experience preferred
• Knowledge of addiction and recovery processes
• Strong computer literacy and documentation skills
• First Aid and Fire Safety certifications required (or willingness to obtain)
• CPR certification required (or willingness to obtain)

What We Offer

• Health insurance and paid sick time start day one
• 3+ weeks paid vacation , 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and career advancement opportunities
• Work with a mission-driven team committed to staff wellbeing

Pay Rate

$27.46

Schedule

Experience Level

Managerial

Shift

Day