Shift Supervisor - Jack Ryan Residence

Bowery Residents' Committee; New York (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance and paid sick time

3+ weeks paid vacation, 12 holidays, +

403(b) retirement plan with employer

Tuition assistance and career growth

Mission-driven team

Job summary

Bowery Residents' Committee in New York, NY is seeking a Shift Supervisor to lead frontline staff, oversee shelter operations, and ensure compliance with safety policies.

The role requires a high school diploma at minimum, preferred bachelor’s degree, and experience in homeless service settings, with a year of supervisory experience and certifications in First Aid and CPR.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Experience working in homeless shelters or similar settings preferred.
• At least one year of supervisory or lead experience preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise Community Technicians and operations support staff
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
• Ensure staff follow all agency policies, procedures, and documentation standards
• Review and maintain accurate records, reports, and clinical notes
• Respond to incidents and provide guidance to staff as needed
• Participate in weekly program and leadership meetings
• Provide emergency First Aid/CPR assistance when required
• Perform related duties as assigned

Skills

Supervision

First Aid

CPR

Documentation

Team leadership

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Records software

Job description

Make a Difference Every Shift

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

Shift Supervisor

Full-Time | 37.5 hrs/week

Make a Difference Every Shift

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

What You’ll Do

• Supervise Community Technicians and operations support staff
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
• Ensure staff follow all agency policies, procedures, and documentation standards
• Review and maintain accurate records, reports, and clinical notes
• Respond to incidents and provide guidance to staff as needed
• Participate in weekly program and leadership meetings
• Provide emergency First Aid/CPR assistance when required
• Perform related duties as assigned

Schedule

• Full-time, 37.5 hours per week
• Programs operate 24/7; various morning, evening, and overnight schedules available

Who We’re Looking For

• High School Diploma or GED required
• Bachelor’s degree preferred
• Experience working in homeless shelters or similar settings preferred
• At least one year of supervisory or lead experience preferred
• Knowledge of addiction and recovery processes
• Strong computer literacy and documentation skills
• First Aid and Fire Safety certifications required (or willingness to obtain)
• CPR certification required (or willingness to obtain)

What We Offer

• Health insurance and paid sick time start day one
• 3+ weeks paid vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and career advancement opportunities
• Work with a mission-driven team committed to staff wellbeing