Shift Supervisor - Store Ops & Customer Experience

Walgreens; Austin (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Austin is seeking an associate to open and close the store in the absence of store management, ensuring all systems start up and cash handling is completed accurately.

You will assist with vendor deliveries, manage inventory and pricing, and deliver a distinctive customer experience while upholding policies and safety standards.

This role supports team members, handles returns and refunds, and helps maintain a clean, organized, and compliant store environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Arrest and conviction records may be considered.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness.
• Process returns, refunds, cash drops, and provide change.
• Deliver distinctive customer experience and assist customers.
• Assist with vendor deliveries and backroom operations.
• Maintain pricing, signage, and store displays accurately.
• Maintain inventory counts and stock rotation.
• Support bookkeeping and cash handling as needed.
• Ensure compliance with state laws for regulated products.
• Bag checks and keep store clean and professional.

Skills

Leadership experience

English proficiency

Customer service

Job description

Walgreens in Austin is seeking an associate to open and close the store in the absence of store management, ensuring all systems start up and cash handling is completed accurately.

You will assist with vendor deliveries, manage inventory and pricing, and deliver a distinctive customer experience while upholding policies and safety standards.

This role supports team members, handles returns and refunds, and helps maintain a clean, organized, and compliant store environment.