Shift Supervisor - Security

Bally's; Rock Island (IL); On-site; USD 27,552 - 34,440; Full time

Job summary

Bally's in Rock Island seeks a Security Supervisor to develop a service culture ensuring superior internal and external guest service. You will manage daily activities of security staff and oversee the physical security of the casino and company assets.

The ideal candidate should have a high school diploma, with preferred college or military education. Strong leadership, organizational, and communication skills are essential. The position offers a starting salary of $23.00 per hour.

Qualifications

• Prior security, safety, or loss prevention experience preferred.
• Ability to coach and influence others for success.
• Strong decision-making skills.

Responsibilities

• Develops a service culture to deliver superior guest service.
• Supervises daily activities of security staff.
• Oversees physical security of the casino.

Skills

Leadership

Communication

Organizational skills

Education

High School Graduate

College or Military Education

Job description

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Supervises and manages the daily activities of security staff for their respective shift.
• Maintains performance, personnel, and operational records.
• Oversees the physical security of the casino and company assets.
• Responsible for the physical safety of guests, employees and property, recommends improvement measures.
• Conducts investigations of incidents and assists the Gaming Board in investigations as needed.
• Ensures all applicable personnel adhere to the Adopted Rules, MIC’s, IC’s, and company policy & procedures.
• Trains, develops, and schedules security staff.
• Disseminates pertinent information to security staff.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications

• High School graduate or equivalent
• College or military education preferred
• Prior security, safety, or loss prevention experience preferred
• Supervisory experience preferred
• Ability to lead, influence others and coach for success
• Strong administrative, organizational and decision making abilities
• Excellent written and verbal communication skills

Physical Requirements

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations

Environmental Working Conditions

The work environment contains bright lights, loud noise, and stressful situations.

Compensation

• Target Salary Range $23.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Problem Solving

Advanced

Leadership

Advanced

Detail Oriented

Advanced

Education

Preferred

High School or better.

Licenses & Certifications

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.