Shift Supervisor — Pizza Ops & Guest Experience

papajohns; Dothan (AL); On-site; USD 25,000 - 36,000; Full time

Job summary

Papa John's in Dothan, AL is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

You will execute company policies, ensure compliance with laws, manage procedures, maintain product quality, and assist in cash management and inventory to minimize loss. This role requires flexibility for long hours, including nights and weekends.

Qualifications

• High school diploma or GED required or preferred.
• Serv-Safe or local/state certification preferred.
• Prior shift-lead experience in a restaurant environment preferred.
• Must be 18 years of age or older.

Responsibilities

• Adheres to station guidelines and duties, including dough handling and portioning.
• Maintains product quality, customer service, and cost control.
• Ensures shift coverage and provides immediate feedback to resolve issues.
• Assists in cash management and inventory to minimize loss.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Must be 18 years of age or older

Job description

Papa John's in Dothan, AL is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

You will execute company policies, ensure compliance with laws, manage procedures, maintain product quality, and assist in cash management and inventory to minimize loss. This role requires flexibility for long hours, including nights and weekends.