Shift Leader: Elevate Pizza Kitchen Operations

Papa Johns; Decatur (GA); On-site; USD 19,286 - 27,552; Full time

Job summary

Papa John's in Decatur, GA is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service while supporting restaurant profitability. This role oversees daily operations, enforces company policies, and ensures compliance with safety and ethical standards.

The Shift Leader will help manage changes and maintain standards across stations, with a focus on delivering great guest experiences and efficient, compliant operations.

Qualifications

• Adheres to dough management and portioning procedures across stations.
• Maintains product quality and customer service standards.
• Follows policies, safety, and security procedures as outlined in TM handbook.

Responsibilities

• Supervises shifts and ensures adequate coverage for the restaurant.
• Contributes to achieving product goals and minimizes customer complaints.
• Exemplifies company Core Values and works well with others.
• Maintains food quality, customer service, and cost controls (food/labor, cleanliness).
• Executes cash management duties and supports inventory control to minimize loss.

Skills

Dough management

Customer service

Shift management

Cash handling

Inventory management

Food safety

Job description

Papa John's in Decatur, GA is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service while supporting restaurant profitability. This role oversees daily operations, enforces company policies, and ensures compliance with safety and ethical standards.

The Shift Leader will help manage changes and maintain standards across stations, with a focus on delivering great guest experiences and efficient, compliant operations.