Shift Supervisor: Part-Time Customer Service Leader

CVS Health; Lakeland (FL); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a Shift Supervisor in Lakeland, FL to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are unavailable, ensure opening and closing procedures are completed, and promote a positive shopping experience for all CVS customers.

The role emphasizes strong communication, flexibility for early mornings, overnights, and weekends, and a commitment to confidentiality and a safe, compliant store environment.

Qualifications

• Deductive reasoning ability demonstrated.
• Analytical skills applied to store operations.
• Proficient with computer systems and basic software.

Responsibilities

• Lead store staff in the absence of a manager or supervisor.
• Resolve customer questions, problems, and complaints while promoting CVS service culture.
• Ensure merchandising, price tagging, stocking, and display maintenance are executed as directed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High school diploma

Job description

CVS Health is seeking a Shift Supervisor in Lakeland, FL to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are unavailable, ensure opening and closing procedures are completed, and promote a positive shopping experience for all CVS customers.

The role emphasizes strong communication, flexibility for early mornings, overnights, and weekends, and a commitment to confidentiality and a safe, compliant store environment.