Shift Supervisor - Overland Park

Tiki Taco; Overland Park (KS); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Résumé du poste

Tiki Taco in Overland Park, Kansas, seeks a proactive Shift Supervisor to lead daily restaurant operations during shifts, ensuring efficient service and guest satisfaction.

You will supervise staff, monitor performance, and ensure compliance with health and safety standards, while handling cash and reporting shift activities. Join a team focused on quality and growth.

Qualifications

• Supervisory or lead role experience in food & beverage.
• Strong leadership and team motivation skills.
• Excellent customer service and communication abilities.
• Knowledge of health and safety practices and regulations.
• Flexible availability including nights, weekends, and holidays.

Responsabilités

• Oversee smooth operation during shifts, coordinating front and back of house.
• Direct staff activities, manage performance, and adjust staffing levels as needed.
• Address customer service issues promptly to maintain guest satisfaction.
• Enforce sanitation and safety regulations and conduct regular checks.
• Manage cash operations and prepare shift reports, noting discrepancies.

Connaissances

Leadership

Customer service

Communication

Outils

POS systems

Description du poste

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Position Overview:

We are seeking a proactive Shift Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities:

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications:

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.