Shift Supervisor - Olathe

Tiki Taco; Olathe (KS); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Tiki Taco is seeking a proactive Shift Supervisor to oversee daily operations during shifts, lead staff, and ensure efficient service and guest satisfaction. You will manage front and back of house activities, ensure compliance with safety standards, and handle cash operations with accuracy.

The role requires strong leadership, excellent customer service, and flexible availability to cover nights, weekends, and holidays as needed, in a fast-paced dining environment.

Qualifications

• Experience supervising staff in a food and beverage setting.
• Proven leadership abilities and team motivation.
• Excellent customer service and communication skills.
• Knowledge of health, safety, and sanitation standards.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Oversee smooth operation during shifts, coordinating front and back of house.
• Direct staff activities, manage performance, and staffing levels to ensure customer satisfaction.
• Address customer service issues promptly, maintaining high service standards.
• Enforce sanitation and safety regulations with regular checks.

Skills

Supervisory experience

Leadership

Customer service

Health & safety knowledge

Cash handling

POS systems

Flexible availability

Problem solving under pressure

Team motivation

Tools

POS systems

Job description

Benefits

• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Position Overview

We are seeking a proactive Shift Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.