Shift Supervisor & Member Experience Lead

Little-Rock-Athletic-Centers-LL; Overlook Park (AR); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

Little-Rock-Athletic-Centers-LL is looking for a shift supervisor to lead the team and ensure top-notch service for members and guests. The role requires CPR/AED certification and a solid focus on safety, operations, and guest experience.

The successful candidate will oversee staff, manage member relations, and respond to emergencies while upholding the club's values of family, fun, hospitality, integrity and care.

Qualifikationen

• Leadership to guide a team during shifts.
• Strong customer service and communication skills.
• Patience and tact in handling members and guests.
• Commitment to our values: family, fun, hospitality, integrity and care.

Aufgaben

• Provide excellent customer service to members and guests.
• Supervise the facility and staff during the assigned shift.
• Facilitate and communicate member issues and maintain safety protocols.
• Serve as Emergency/Medical first responder and know club procedures.
• Ensure amenities are well stocked and club operations run smoothly.

Kenntnisse

Leadership

Patience

Communication

Customer service

Work ethic

Ausbildung

CPR/AED certification

Jobbeschreibung

Little-Rock-Athletic-Centers-LL is looking for a shift supervisor to lead the team and ensure top-notch service for members and guests. The role requires CPR/AED certification and a solid focus on safety, operations, and guest experience.

The successful candidate will oversee staff, manage member relations, and respond to emergencies while upholding the club's values of family, fun, hospitality, integrity and care.