Shift Supervisor Management Trainee

CVS Health; Stockbridge (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to develop essential management skills in a retail setting. The role involves supervising staff, enhancing customer service, and executing store operations. Successful trainees will have the opportunity for promotion to supervisory positions after completing the training program.

Qualifications

• Retail experience required.
• Flexibility to work various shifts including mornings and weekends.

Responsibilities

• Supervise staff by assigning tasks and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth operations and complete opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop management skills, complete training, and learn about key business aspects, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the program, trainees are eligible for promotion to open supervisory positions. These roles support store management in executing store operations and enhancing performance, focusing on excellent customer service. When no manager is onsite, the supervisor leads the staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise staff by assigning and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations in accordance with company policy
   • Maintain customer confidentiality

Minimum requirements include a high school diploma or equivalent, retail experience, deductive reasoning, analytical skills, computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

The pay range reflects the base hourly rate or full-time salary, with actual offers depending on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health through health services, plans, and community pharmacists. We aim to make quality care affordable, accessible, simple, and seamless to promote wellness in body, mind, and spirit.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide accommodations for applicants with disabilities. Contact [e-mail] or 407-000-0000 for assistance.

All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool will score skills and responses. For NYC applicants, an alternative process or accommodation can be requested at [e-mail] or 407-000-0000.