Shift Supervisor Management Trainee

CVS Health; Tyrone (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health recrute un Trainee Shift Supervisor pour un poste d'entrée de gamme. Le rôle implique de développer des compétences en gestion en supervisant le personnel du magasin, en garantissant un excellent service client et en exécutant des opérations de magasin lorsque le manager est absent. C'est une excellente opportunité pour évoluer vers des postes de supervision.

Qualifications

• Expérience de vente au détail requise.
• Flexibilité pour travailler tôt le matin, la nuit, le week-end et des heures supplémentaires.
• Compétences avancées en communication requises.

Responsibilities

• Superviser l'équipe du magasin en assignant, dirigeant et suivant les activités.
• Assister les clients avec des questions et des problèmes.
• Maintenir la confidentialité des clients.

Skills

Communication

Service à la clientèle

Compétences analytiques

Compétences informatiques

Education

Diplôme de lycée ou équivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned tasks to develop management skills, learn about key aspects of the business, including building customer loyalty through exceptional service, and understand CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are considered for promotion to open supervisory positions. These roles support the Store Management team in executing store operations and enhancing performance, focusing on excellent customer service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and crew
• Supervise store crew through assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture: greet, offer help, thank
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer/patient confidentiality

Minimum qualifications include a high school diploma or equivalent. Candidates should have retail experience, deductive reasoning, analytical and computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed is required.

The pay range reflects the base hourly rate or full-time salary; actual offers depend on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health through innovative health services, plans, and community pharmacists. We aim to make quality care affordable, accessible, simple, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer that provides reasonable accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000. Compliance with federal law requires new hires to complete Form I-9 and provide proof of work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available.