Shift Supervisor Management Trainee

CVS Health; Media (Delaware County); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles in store management. This entry-level position involves developing supervisory skills, performing essential management tasks, and enhancing customer loyalty through excellent service. Candidates should have a high school diploma and retail experience, with flexibility for various shifts.

Qualifications

• Minimum requirements include a high school diploma or equivalent.
• Experience in retail preferred.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and communicate with management.
• Assist customers with questions and promote CVS customer service culture.
• Lead store staff when no manager is onsite and ensure smooth operations.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees may be considered for promotion to open supervisory positions. These roles support store management in driving store performance and enhancing customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities through assigning, directing, and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Minimum requirements include a high school diploma or equivalent and experience in retail. Candidates should have deductive reasoning, analytical, computer, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed is essential.

The pay range reflects the base hourly or full-time annual salary, with actual offers depending on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health through innovative health services, plans, and community pharmacy. We aim to make quality care affordable, accessible, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.