Shift Supervisor Management Trainee

CVS Health; Vineland (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee who will engage in management training and develop supervisory skills. This entry-level position involves overseeing store operations, enhancing customer loyalty through exceptional service, and preparing for potential promotion to supervisory roles. Ideal candidates will have a high school diploma, effective communication skills, and a flexible schedule.

Qualifications

• Minimum qualifications include a high school diploma or equivalent.
• Retail experience preferred.
• Candidates must work a flexible schedule, including early mornings and weekends.

Responsibilities

• Supervise store activities and staff.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to develop supervisory skills, completing basic management training, and learning about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These leadership roles support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is present onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store activities by assigning, directing, and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Minimum qualifications include a high school diploma or equivalent. Retail experience, deductive reasoning, analytical skills, computer skills, and advanced communication skills are preferred. Candidates must be able to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Additional Information:

This pay range reflects the base hourly rate or full-time salary, with actual offers depending on experience, education, location, and other factors.

About CVS Health

Our purpose is to help people on their path to better health through health services, plans, and community pharmacies, pioneering a new approach to total health—making quality care more affordable, accessible, and seamless.

Notice

CVS Health is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities and veterans. For assistance, contact [e-mail] or 407-000-0000. All new hires must complete Form I-9 and provide proof of eligibility. An Automated Employment Decision Tool will score your skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.