Shift Supervisor Management Trainee

CVS Health; Gibbsboro (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee, an entry-level position designed to equip employees for supervisory roles within the company. As a trainee, you will engage in various management tasks, foster customer loyalty through exceptional service, and gain insights into store operations. This role includes responsibilities such as supervising staff, ensuring smooth store operations, and promoting a customer-focused culture. The ideal candidate will have a high school diploma, strong communication skills, and a passion for enhancing the customer experience.

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Strong communication and analytical skills.

Responsibilities

• Supervise store staff and communicate effectively.
• Assist customers with questions and promote CVS service culture.
• Support management during store operations.

Skills

Communication

Analytical skills

Customer service

Supervision

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees become eligible for promotion to open supervisory positions. These roles involve supporting the store management team, driving store performance, and ensuring smooth operations when managers are not onsite, including opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and staff
• Supervise store staff by assigning, directing, and following up on activities
• Communicate effectively with management and staff

1. Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture: greet, offer help, and thank
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications:

• High school diploma or equivalent required
• Experience in retail preferred
• Strong deductive reasoning, analytical, and computer skills
• Excellent communication skills
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed

Additional Information:

The pay range reflects the base hourly rate or full-time annual salary. Actual offers depend on experience, education, location, and other factors.

About CVS Health

We are committed to helping people on their path to better health through our health services, plans, and community pharmacists. Our goal is to make quality care more affordable, accessible, and seamless, supporting overall well-being.

Notice

CVS is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or 407-000-0000. All new hires must complete Form I-9 and provide proof of identity and work eligibility. An AEDT will assess job-related skills and responses. For NYC applicants, alternative processes or accommodations are available.