Shift Supervisor: Guest Experience Leader

Joe & The Juice; Miami (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Free coffee

Job summary

Joe & The Juice is seeking a Shift Supervisor in Miami to oversee daily store operations, lead a small team, and ensure top-notch guest experiences. This role focuses on keeping energy high, maintaining Pink Standards, and supporting the Store Manager in running a smooth operation.

The candidate should have 1–2 years in a supervisory role, strong organizational and communication skills, and a hands-on, team-first mindset. Health benefits and employee discounts are part of the package.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily operations: ensure the DCWF is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: supervise daily checklists, keep the store clean, safe and up to Pink Standards, report issues honestly and promptly.
• Team Training: support new juicers through training mantra and help build a confident crew.
• Guest Experience: lead by example to create warm, memorable guest interactions.
• Sales Focus: monitor targets, manage deliveries, report accurately, and guide the team in supporting store sales.

Skills

Leadership

Team supervision

Customer service

Communication

Operations

Job description

Joe & The Juice is seeking a Shift Supervisor in Miami to oversee daily store operations, lead a small team, and ensure top-notch guest experiences. This role focuses on keeping energy high, maintaining Pink Standards, and supporting the Store Manager in running a smooth operation.

The candidate should have 1–2 years in a supervisory role, strong organizational and communication skills, and a hands-on, team-first mindset. Health benefits and employee discounts are part of the package.