Shift Supervisor: Lead the Vibe & Guest Experience

Greenhouse Software, Inc.; Hoboken, Northern (NJ, KY); Hybrid; USD 17,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Employee Discount

Free coffee

Job summary

JOE & THE JUICE is a fast-paced, people-centric food and beverage company. We’re looking for a Shift Supervisor to lead daily operations, motivate a high-energy team, and ensure guest experiences meet our high standards.

You’ll report to the Store Manager and help maintain the vibe while driving sales and efficiency. With 1–2 years in supervision and a passion for culture, service, and personal growth, you’ll thrive in a dynamic environment that rewards hustle and teamwork.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership

Customer service

Communication

Calm under pressure

Proactive attitude

Job description

JOE & THE JUICE is a fast-paced, people-centric food and beverage company. We’re looking for a Shift Supervisor to lead daily operations, motivate a high-energy team, and ensure guest experiences meet our high standards.

You’ll report to the Store Manager and help maintain the vibe while driving sales and efficiency. With 1–2 years in supervision and a passion for culture, service, and personal growth, you’ll thrive in a dynamic environment that rewards hustle and teamwork.