Shift Supervisor: Lead the Craft Coffee Experience

Starbucks Corp.; The "Flats" (NY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with employer-m

Tuition coverage (Starbucks CollegeAch

Paid vacation

Paid parental leave

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily coffeehouse operations, ensuring quality beverages and food while delivering excellent customer service. You will coach staff, delegate tasks, and maintain store standards in a fast-paced, community-focused environment.

The role requires six months of customer-facing experience, flexible availability, and strong communication and teamwork skills to create a welcoming atmosphere for customers and partners.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating team members.
• Ability to lead and coach the preparation of beverages and food to standard recipes.
• Comfort with flexible hours, including early mornings, evenings, weekends, nights and holidays.
• Strong communication, teamwork and relationship-building skills.

Responsibilities

• Lead shift operations to ensure quality beverages and food.
• Provide friendly, efficient service and resolve customer needs.
• Direct the work of team members and delegate tasks as needed.
• Maintain store policies, safety and security during shifts.
• Uphold store cleanliness, productivity and brand standards.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Flexible schedule

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily coffeehouse operations, ensuring quality beverages and food while delivering excellent customer service. You will coach staff, delegate tasks, and maintain store standards in a fast-paced, community-focused environment.

The role requires six months of customer-facing experience, flexible availability, and strong communication and teamwork skills to create a welcoming atmosphere for customers and partners.