Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Greenfield (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tuition coverage

401(k) matching

Bean Stock equity program

Quarterly bonus

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the team in our welcoming coffeehouse, ensuring quality beverages and food while delivering exceptional customer care. You will coach staff, manage tasks, and uphold store standards in a fast-paced environment.

The role requires 6 months of customer service experience, strong communication, and the ability to work flexible, including early mornings, nights, weekends, and holidays. We value teamwork and community focus.

Qualifications

• Six months of experience interacting with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and coach food/beverage prep.
• Strong oral communication and teamwork skills.

Responsibilities

• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate tasks of two or more staff members.
• Direct the work of others to ensure quality beverages and food while maintaining store safety and security.

Skills

Customer service

Communication

Team leadership

Food & beverage prep

Delegation

Attendance & punctuality

Retail knowledge

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead the team in our welcoming coffeehouse, ensuring quality beverages and food while delivering exceptional customer care. You will coach staff, manage tasks, and uphold store standards in a fast-paced environment.

The role requires 6 months of customer service experience, strong communication, and the ability to work flexible, including early mornings, nights, weekends, and holidays. We value teamwork and community focus.