Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Rochester (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Tuition coverage (Scholars program)

401(k) with employer match

Paid vacation & holidays

Stock program and Bean Stock

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a welcoming coffeehouse environment and coach team members in crafting high-quality beverages and food. You will ensure excellent customer service, uphold store standards, and support safety and operations during your shift.

The role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and coordinate tasks of two or more employees.
• Ability to learn quickly and work as part of a team.
• Strong verbal communication and knowledge of retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for the community.
• Prepare and coach the preparation of food and beverages to standard recipes (or customized for customers).
• Delegate tasks to team members to ensure smooth shifts and store safety.

Skills

Customer service

Attendance & punctuality

Team leadership

Effective communication

Interpersonal skills

Tools

POS cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead a welcoming coffeehouse environment and coach team members in crafting high-quality beverages and food. You will ensure excellent customer service, uphold store standards, and support safety and operations during your shift.

The role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.