Shift Supervisor: Craft Coffee Leader & Guest Experience

Starbucks Corp.; Walnut Creek (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tuition coverage

401(k) matching plan

Bean Stock equity program

Quarterly bonus

Paid vacation and holidays

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, uphold quality beverages and food, and ensure a welcoming space for customers. You will coach staff, maintain store standards, and safeguard operations while delivering exceptional service.

Applicants should have six months of customer-facing experience, be flexible with hours, and contribute to a positive team environment. This role offers comprehensive benefits and growth opportunities within Starbucks.

Qualifications

• Six months of experience interacting with customers
• Six months of experience delegating tasks to other employees
• Prepare and coach beverages to standard recipes or customized for customers
• Availability for flexible hours including mornings, evenings, weekends, nights and holidays
• Meet store operating policies including cash handling and safety standards

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community
• Supervise and coordinate tasks of team members
• Ensure quality beverages and food items meet standards
• Handle cash and transactions securely and accurately
• Maintain store safety and security protocols
• Provide excellent customer service and resolve issues professionally

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, uphold quality beverages and food, and ensure a welcoming space for customers. You will coach staff, maintain store standards, and safeguard operations while delivering exceptional service.

Applicants should have six months of customer-facing experience, be flexible with hours, and contribute to a positive team environment. This role offers comprehensive benefits and growth opportunities within Starbucks.