Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; Chicago (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, maintaining quality beverages and food while ensuring an welcoming environment for customers. The role emphasizes coaching staff, managing tasks, and upholding store standards during all shifts.

The ideal candidate has experience in fast-paced retail, strong communication, and a commitment to customer care. Eligible benefits and growth opportunities are provided as part of a comprehensive partner program.

Qualifications

• Six months of experience in a role requiring frequent customer interaction.
• Ability to direct and coach others to prepare beverages and food to standard recipes.
• Strong interpersonal and teamwork skills.
• Ability to learn quickly and operate in a retail environment.

Responsibilities

• Lead and coach team to prepare quality beverages and foods.
• Ensure store policies, safety, and security are followed.
• Provide exceptional customer service and meet customer requests.

Skills

Customer service

Team leadership

Communication

Flexibility

Retail knowledge

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a coffeehouse team, maintaining quality beverages and food while ensuring an welcoming environment for customers. The role emphasizes coaching staff, managing tasks, and upholding store standards during all shifts.

The ideal candidate has experience in fast-paced retail, strong communication, and a commitment to customer care. Eligible benefits and growth opportunities are provided as part of a comprehensive partner program.