Shift Supervisor: Lead Team to Outstanding Service

Fohandboh; Moncks Corner (SC); Presencial; USD 19.000 - 26.000; Jornada completa

Descripción de la vacante

Fohandboh in the United States is seeking a motivated Shift Leader to oversee daily operations during designated shifts, supervise employees, and ensure customers receive outstanding service. The role includes creating shift schedules, dealing with no-shows, delegating tasks, handling cash up, and reporting issues to the manager.

To be successful, you should be able to manage a team and ensure all duties are performed accurately, maintain smooth workflows, coach new staff, and address customer

Formación

• Able to manage a team of people and ensure duties are performed accurately.

Responsabilidades

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake and preparing cash deposits.
• Handling customer issues and employee disputes.

Descripción del empleo

Fohandboh in the United States is seeking a motivated Shift Leader to oversee daily operations during designated shifts, supervise employees, and ensure customers receive outstanding service. The role includes creating shift schedules, dealing with no-shows, delegating tasks, handling cash up, and reporting issues to the manager.

To be successful, you should be able to manage a team and ensure all duties are performed accurately, maintain smooth workflows, coach new staff, and address customer