Shift Supervisor: Lead Team & Guest Experience

Del Taco; Mecca (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Del Taco seeks a Shift Manager to support General Managers in delivering exceptional guest experiences and guiding the team to excellence. You will train, mentor, and empower staff while ensuring adherence to company policies and safety standards.

You will supervise daily operations, manage shifts, and help implement training initiatives to build a strong, service-oriented restaurant culture. This is a full-time role based at company-owned locations.

Qualifications

• 1-2 years in quick service restaurant with guest satisfaction and training duties.
• Leadership partnership with management and staff to provide quality service.
• Ability to handle multiple tasks with effective follow-through.
• Motivate and lead staff to achieve organizational goals.
• General knowledge of computers, POS systems, electronic devices and software.
• Basic business math; cash handling skills desired.
• Excellent organizational skills for detailed records, reports and logs.
• Identify safety hazards and ensure OSHA and health/safety compliance.
• Strong communication to build relationships with colleagues and managers.
• Implement training plans and train staff.
• Fluent English (read/write/speak).
• Open availability for shifts.
• May perform other duties as assigned.

Responsibilities

• Assist GM in supervising team to meet quality, guest service, and cost targets.
• Run shifts and support policy execution across the restaurant.
• Know workstations and paperwork for recording and monitoring duties.
• Supervise 1–7 team members.
• Ensure compliance with laws and company guidelines.
• Contribute to an “Employer of Choice” environment.
• Provide leadership, direction, training and development.
• Support staffing decisions and interviews as needed.
• Deliver results in quality, service, safety, and cleanliness.
• Explain menu items accurately to guests.

Skills

Guest service

Leadership

Multitasking

Staff training

Communication

English proficiency

Open availability

Safety awareness

POS familiarity

Education

Driver's license

Food Handler certification

Tools

POS systems

Computers

Job description

Del Taco seeks a Shift Manager to support General Managers in delivering exceptional guest experiences and guiding the team to excellence. You will train, mentor, and empower staff while ensuring adherence to company policies and safety standards.

You will supervise daily operations, manage shifts, and help implement training initiatives to build a strong, service-oriented restaurant culture. This is a full-time role based at company-owned locations.