Shift Supervisor — Lead Team, Growth & Benefits

Tim Hortons; Shelby Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health & dental benefits

Comprehensive training

Incentives & recognition programs

Advancement opportunities

Community involvement

Job summary

Tim Hortons in Shelby Charter Township is seeking a supervisor to lead and inspire a fast-paced team while ensuring top guest service and smooth daily operations. You will train and develop team members, manage labor, and support the General Manager to drive a successful restaurant.

Join a team that values performance, safety and hospitality, with a sign-on bonus for candidates with prior Tim Hortons experience. Comprehensive training and advancement opportunities are provided.

Qualifications

• Must be able to lead and motivate a team in a fast-paced restaurant.
• Strong guest service focus with the ability to guide others.
• Ability to train, coach, and develop team members to maintain standards.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Promote a positive, inclusive work environment and build team relationships.
• Train and develop team members to maintain high standards of service, quality, and cleanliness.
• Support the General Manager in running a fast-paced restaurant.
• Manage labor costs through effective floor management.
• Control food & paper costs using order guides.
• Ensure flawless execution of product launches & promotions.
• Recruit & train new team members.
• Uphold Health & Safety policies, coaching & disciplining as needed.
• Plan, organize & oversee daily restaurant operations.

Skills

Motivational leadership

Guest service focus

Team building

Communication skills

Job description

Tim Hortons in Shelby Charter Township is seeking a supervisor to lead and inspire a fast-paced team while ensuring top guest service and smooth daily operations. You will train and develop team members, manage labor, and support the General Manager to drive a successful restaurant.

Join a team that values performance, safety and hospitality, with a sign-on bonus for candidates with prior Tim Hortons experience. Comprehensive training and advancement opportunities are provided.