Shift Leader - Elevate Guest Experience & Lead Team

Wendy; Shelby Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

A fun work environment where you can b

Competitive pay.

Job summary

Tim Hortons Inc. is seeking team members to welcome guests, take orders, handle payments, and prepare drinks and desserts in a fast-paced setting in Michigan. You will contribute to delivering exceptional guest experiences with energy, multi-tasking, and strong communication with colleagues.

There may be growth opportunities for high-performing Shift Leaders, and the team values a fun, collaborative environment with competitive pay.

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Making deliveries
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Job description

Tim Hortons Inc. is seeking team members to welcome guests, take orders, handle payments, and prepare drinks and desserts in a fast-paced setting in Michigan. You will contribute to delivering exceptional guest experiences with energy, multi-tasking, and strong communication with colleagues.

There may be growth opportunities for high-performing Shift Leaders, and the team values a fun, collaborative environment with competitive pay.