Shift Supervisor - Lead Team, Deliver Legendary Service

Starbucks Corp.; East Pointe (VA); On-site; CAD 21,000 - 26,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor for NB locations to support store operations and lead the team during scheduled shifts. You will ensure high standards of service and beverage quality while maintaining a clean, welcoming store environment.

As a shift leader, you will train partners, delegate tasks, and model the Starbucks Experience through outstanding customer service. The role emphasizes teamwork and adherence to safety and policy guidelines to deliver consistent results.

Qualifications

• Direct the work of others.
• Provide excellent customer service and guide teams to standards.
• Collaborate with the store team to maintain smooth operations.

Responsibilities

• Assist the store manager during scheduled shifts.
• Lead and delegate tasks to partners to ensure smooth service.
• Deliver legendary customer service and uphold the Starbucks Experience.
• Manage opening and closing duties and store operations during shifts.
• Provide coaching and feedback to partners to improve performance.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

Starbucks Corp. is seeking a Shift Supervisor for NB locations to support store operations and lead the team during scheduled shifts. You will ensure high standards of service and beverage quality while maintaining a clean, welcoming store environment.

As a shift leader, you will train partners, delegate tasks, and model the Starbucks Experience through outstanding customer service. The role emphasizes teamwork and adherence to safety and policy guidelines to deliver consistent results.