Shift Supervisor: Lead Store Ops & Service

Walgreens; Springfield (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking personnel to open and close the store when management is not present, handling start-ups, cash handling, and ensuring floor and stock room readiness for the business day.

Responsibilities include processing returns, refunds, cash drops, and providing change to registers while delivering a distinctive customer experience to shoppers and patients. Training and store system knowledge are emphasized.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains relevant certification or license (PTCB/pharmacy) as required by state.

Responsibilities

• Open/close the store in the absence of management, perform required systems start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

Communication

Training

Education

One year of leadership/retail supervisory experience

PTCB certification or pharmacy license

Tools

Store systems

Cash registers

Stockroom systems

Job description

Walgreens is seeking personnel to open and close the store when management is not present, handling start-ups, cash handling, and ensuring floor and stock room readiness for the business day.

Responsibilities include processing returns, refunds, cash drops, and providing change to registers while delivering a distinctive customer experience to shoppers and patients. Training and store system knowledge are emphasized.