Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Westwood (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Other resources

Job summary

CVS Health is seeking a Shift Supervisor to lead store staff in the absence of a manager, ensuring smooth store operations and maintaining CVS/pharmacy standards. The role emphasizes excellent customer service, safety, and daily execution of opening/closing tasks, merchandising, and team training.

This full-time position is 40 hours per week. Pay ranges from $17.92 to $26.92 per hour, with benefits and growth opportunities depending on experience and geography.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Experience as a retail supervisor (preferred).

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Supervise crew by assigning, directing, and following up on activities.
• Communicate information between management and crews.
• Assist customers with questions, problems, and complaints.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signs and inventory of weekly, promotional, and seasonal merchandise.
• Reset departments following planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma Or Equivalent Preferred But Not Required

Job description

CVS Health is seeking a Shift Supervisor to lead store staff in the absence of a manager, ensuring smooth store operations and maintaining CVS/pharmacy standards. The role emphasizes excellent customer service, safety, and daily execution of opening/closing tasks, merchandising, and team training.

This full-time position is 40 hours per week. Pay ranges from $17.92 to $26.92 per hour, with benefits and growth opportunities depending on experience and geography.