Shift Supervisor - Lead Store Ops & Customer Service

CVS Health Corporation; Phoenix (AZ); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health Corporation in Phoenix, AZ, is seeking a part-time Shift Supervisor to assist the store management team, lead floor staff and ensure smooth daily operations. The role emphasizes strong customer service, effective supervision, and adherence to procedures during openings and closings.

The Shift Supervisor will handle customer inquiries, maintain product presentation, and support confidentiality while contributing to a positive shopping experience.

Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Support CVS Store Management in driving store execution and performance.
• Lead store staff when managers are unavailable.
• Ensure opening and closing procedures are completed.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and greet customers.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and manage displays.
• Reset departments following planogram guidelines.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision skills

Flexible schedule

Overtime readiness

Education

High School Diploma

Job description

CVS Health Corporation in Phoenix, AZ, is seeking a part-time Shift Supervisor to assist the store management team, lead floor staff and ensure smooth daily operations. The role emphasizes strong customer service, effective supervision, and adherence to procedures during openings and closings.

The Shift Supervisor will handle customer inquiries, maintain product presentation, and support confidentiality while contributing to a positive shopping experience.