Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Newark (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health in Newark, NJ is seeking a Shift Supervisor to support the Store Management team and drive store execution and customer service while ensuring smooth operations in the absence of a manager.

You will lead staff, ensure opening/closing procedures are completed, and uphold store standards. A high school diploma is preferred. This full-time position offers comprehensive benefits and a typical 40-hour weekly schedule, with pay reflecting experience and geography.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including early morning, overnight and weekend shifts, with overtime as needed.

Responsibilities

• Manage store operations and supervise staff.
• Coordinate with store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture and greet customers.
• Maintain confidentiality of patient information.
• Price, stock, and display merchandise; handle weekly promotions and off-shelf maintenance.
• Reset departments following planograms (POGs).

Skills

Analytical skills

Advanced communication

Flexibility with shifts

Education

High School Diploma

Job description

CVS Health in Newark, NJ is seeking a Shift Supervisor to support the Store Management team and drive store execution and customer service while ensuring smooth operations in the absence of a manager.

You will lead staff, ensure opening/closing procedures are completed, and uphold store standards. A high school diploma is preferred. This full-time position offers comprehensive benefits and a typical 40-hour weekly schedule, with pay reflecting experience and geography.