Retail Shift Lead — Ops & Customer Experience

CVS Health; Jersey City (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Jersey City, NJ is seeking a Shift Supervisor to support store management, drive frontline execution and deliver outstanding customer service. When managers are away, you lead the team, ensure opening and closing tasks, and help maintain store standards.

The role emphasizes supervising crew, merchandising, daily operations, and safeguarding customer privacy. Requires flexible schedule, strong communication, and prior retail supervisory experience; high school diploma preferred.

Qualifications

• Deductive reasoning and analytical skills needed for problem solving.
• Strong communication and supervision abilities required for team leadership.
• Proficiency with computers and store systems is necessary.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Support CVS Store Management in driving store execution and customer service.
• Lead staff when management is not onsite and ensure opening/closing procedures.
• Supervise crew, assign and follow up on tasks, and communicate with management.
• Maintain merchandising, pricing, stock, displays, and weekly promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health in Jersey City, NJ is seeking a Shift Supervisor to support store management, drive frontline execution and deliver outstanding customer service. When managers are away, you lead the team, ensure opening and closing tasks, and help maintain store standards.

The role emphasizes supervising crew, merchandising, daily operations, and safeguarding customer privacy. Requires flexible schedule, strong communication, and prior retail supervisory experience; high school diploma preferred.