Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; South Lyon (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Michigan is seeking a Shift Supervisor to support the Store Management team in delivering strong store execution and customer service. The role leads the staff when managers are absent and ensures opening and closing procedures are completed.

The position requires flexible hours, strong communication, and prior retail supervisory experience. Benefits include a comprehensive package for full-time colleagues and opportunities to contribute to community health.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store operations in the absence of management to ensure smooth daily execution.
• Supervise the store staff, assign and follow up on tasks, and communicate across teams.
• Assist customers, resolve issues, and promote CVS customer service standards.
• Maintain merchandise presentation, price items, stock shelves, and manage displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexibility

Education

High School Diploma Or Equivalent

Job description

CVS Health in Michigan is seeking a Shift Supervisor to support the Store Management team in delivering strong store execution and customer service. The role leads the staff when managers are absent and ensures opening and closing procedures are completed.

The position requires flexible hours, strong communication, and prior retail supervisory experience. Benefits include a comprehensive package for full-time colleagues and opportunities to contribute to community health.