Shift Supervisor — Lead Store Ops & Customer Experience

Hispanic Alliance for Career Enhancement; Newburyport (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead the staff when managers are not onsite, ensuring smooth operations and timely opening/closing procedures.

The role emphasizes customer service, supervision, and merchandise presentation, with a 40‑hour work week and a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and retirement options.

Qualifications

• Deductive reasoning, analytical skills, and computer skills are required.
• Strong communication and supervision abilities are required.
• Flexibility to work early mornings, overnights, weekends, and respond to urgent issues is required.

Responsibilities

• Support CVS Store Management to drive store execution and performance.
• Lead staff when manager or Operations Supervisor is not onsite; ensure opening/closing procedures are completed.
• Provide excellent customer service, handle questions and complaints, and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead the staff when managers are not onsite, ensuring smooth operations and timely opening/closing procedures.

The role emphasizes customer service, supervision, and merchandise presentation, with a 40‑hour work week and a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and retirement options.