Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health Corporation; New York (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Shift Supervisor at our New York store to lead the team and ensure smooth store operations. You will work with store management to drive execution, supervise crew, and maintain a strong customer service focus throughout the shift.

You will handle opening/closing procedures, assist customers, resolve issues, price merchandise, stock shelves, and reset departments following planograms.

Qualifications

• Deductive reasoning and analytical abilities are required.
• Strong computer skills and effective communication are essential.
• Flexibility to work early mornings, overnights, and weekends is expected.

Responsibilities

• Supervise store crew and assist management in daily tasks.
• Ensure opening and closing procedures are completed accurately.
• Assist customers, handle questions and resolve issues following policy.
• Price merchandise, stock shelves, and manage weekly/promotional displays.
• Reset departments after planograms to maintain consistent presentation.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor at our New York store to lead the team and ensure smooth store operations. You will work with store management to drive execution, supervise crew, and maintain a strong customer service focus throughout the shift.

You will handle opening/closing procedures, assist customers, resolve issues, price merchandise, stock shelves, and reset departments following planograms.