Store Team Lead: Customer Experience & Ops

CVS Health Corporation; New York (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

CVS Health Corporation is seeking a full-time Shift Supervisor at a CVS/pharmacy location in New York. You will lead store staff in the absence of a manager, ensure opening and closing procedures, and support store performance through strong customer service.

You’ll supervise daily activities, assist customers, maintain shelves, and promote a positive shopping experience while uphold­ing company policies and confidentiality. This role offers 40 hours and benefits.

Qualifications

• Deductive reasoning, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including early mornings, overnights and weekends.
• Willingness to respond to urgent issues at the store.

Responsibilities

• Supervise store staff and assist store management.
• Direct and follow up on all activities.
• Communicate with store management and crews.
• Assist customers and resolve questions and complaints.
• Promote CVS customer service culture.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage and inventory.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible scheduling

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking a full-time Shift Supervisor at a CVS/pharmacy location in New York. You will lead store staff in the absence of a manager, ensure opening and closing procedures, and support store performance through strong customer service.

You’ll supervise daily activities, assist customers, maintain shelves, and promote a positive shopping experience while uphold­ing company policies and confidentiality. This role offers 40 hours and benefits.