Shift Supervisor — Lead Service & Team Growth

Arby's; Excelsior Springs (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Employee Resource Group(s)

Tuition Reimbursement program

Must work at least 30 hours/week

Job summary

Flynn Arby's seeks a Shift Manager to join our leadership team. You will oversee daily operations, ensure exceptional customer service, and train crew members to uphold quality standards.

This role requires strong communication, organizational skills, and the ability to thrive in a fast-paced environment. Applicants should have at least 2 years in a supervisory role within Food/Hospitality, with flexible availability including evenings and weekends.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they consistently deliver exceptional service
• Strictly adhere to all company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Skills

Team leadership

Customer service

Communication

Organizational skills

Time management

Flexibility

Job description

Flynn Arby's seeks a Shift Manager to join our leadership team. You will oversee daily operations, ensure exceptional customer service, and train crew members to uphold quality standards.

This role requires strong communication, organizational skills, and the ability to thrive in a fast-paced environment. Applicants should have at least 2 years in a supervisory role within Food/Hospitality, with flexible availability including evenings and weekends.