Shift Supervisor: Lead Quality Pizza Service

Papa John's International; Indianapolis (IN); On-site; USD 18,000 - 23,000; Full time

Job summary

Papa Johns in Indianapolis is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. You will help execute company policies, monitor safety, and support profitability while maintaining standards across the operation.

Ideal candidates have a High School diploma or GED, Serv-Safe certification, and prior shift-lead experience. Flexibility with long hours, including nights and weekends, is expected.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Successful and stable employment history.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours) including nights and weekends.

Responsibilities

• Adheres to guidelines and expectations for each station, dough management, accuracy, and portioning.
• Contributes to achieving product goals and meets customer needs while following policies.
• Exemplifies core values, maintains positivity, and adapts to change.
• Ensures adequate shift coverage and maintains product quality and service standards.
• Contributes to profit goals by managing costs and cash handling, and supports inventory management.

Skills

Planning

Prioritization

Communication

Process Improvement

Education

High School Diploma or GED

Serv-Safe Certification

Restaurant shift lead experience

Stable employment history

Age 18+

Job description

Papa Johns in Indianapolis is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. You will help execute company policies, monitor safety, and support profitability while maintaining standards across the operation.

Ideal candidates have a High School diploma or GED, Serv-Safe certification, and prior shift-lead experience. Flexibility with long hours, including nights and weekends, is expected.