Shift Leader: Pizza Kitchen & Guest Experience

Papa John's International; Floyds Knobs (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa Johns in Floyds Knobs, IN is seeking a Shift Leader to supervise shifts, ensure high quality products and excellent customer service, and support restaurant profitability.

You will help manage operations, enforce company policies, training, and scheduling, and work with the team to meet performance standards, labor costs, and food safety guidelines.

This role requires flexibility, long hours, and a commitment to safe food handling and teamwork.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Supervise shifts and ensure adherence to station guidelines and quality standards.
• Support profit goals by managing costs, inventory, and cash handling.
• Provide feedback, train team members, and maintain high levels of customer service and cleanliness.
• Ensure compliance with policies, scheduling, safety, and food safety guidelines.

Skills

Planning & prioritization

Communicates effectively

Process improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Tools

FOCUS System

Job description

Papa Johns in Floyds Knobs, IN is seeking a Shift Leader to supervise shifts, ensure high quality products and excellent customer service, and support restaurant profitability.

You will help manage operations, enforce company policies, training, and scheduling, and work with the team to meet performance standards, labor costs, and food safety guidelines.

This role requires flexibility, long hours, and a commitment to safe food handling and teamwork.