Shift Supervisor: Lead Night & Service-Hours Ops

Carlisle Corporation; Robertsdale (AL); On-site; USD 27,000 - 38,000; Full time

Job summary

Robertsdale, AL Wendy’s franchisee Carlisle Corporation seeks a Supervisor to oversee operational activities during non-service hours and assist exempt management during service hours. The role emphasizes work direction and maintaining standards.

You will supervise open/close tasks, monitor labor and waste, train staff, ensure safety and cash controls, and enforce dress and procedures per the Operational Procedures Manual.

Qualifications

• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Thorough knowledge of Wendy's Operational Procedures and Standards.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
• Monitors product quality and takes corrective action where necessary.
• Follows store cleaning plan.
• Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
• Follows store plans as set by the unit manager.
• Controls food cost by minimizing waste.
• Assists in training and cross-training of positional skills, as directed by the unit manager.
• Follows all procedures in the Operational Procedures Manual.
• Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
• Adheres to cash control and banking policies, knows register procedures.
• Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
• Ensures dress policy is followed at all times.
• Follows all maintenance procedures and Preventative Maintenance Schedule duties.
• Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.

Skills

Work direction

Supervision

Customer service

Education

High School diploma or equivalent

Job description

Robertsdale, AL Wendy’s franchisee Carlisle Corporation seeks a Supervisor to oversee operational activities during non-service hours and assist exempt management during service hours. The role emphasizes work direction and maintaining standards.

You will supervise open/close tasks, monitor labor and waste, train staff, ensure safety and cash controls, and enforce dress and procedures per the Operational Procedures Manual.